Frequently Asked Questions

Everything you need to know about your next favorite dress.

How do I know which size to order?

Each dress features a detailed size guide on its product page. We recommend taking your measurements and comparing them to our chart, as sizing can vary between different cuts and silhouettes.

What is your return policy?

We offer a 30-day return window for all unworn dresses with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your dress for a specific event.

Are your dresses machine washable?

Care instructions vary by fabric. While some of our cotton dresses are machine washable, we recommend dry cleaning for our silk, sequined, and formal evening gowns to maintain their quality.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for your convenience.